ABI Community Connection Coordinator

Full Time  – 2 Month Contract Position

Runs August 4 – October 1, 2020 – 40 hours per week

The Brain Injury Society of Toronto is a community non-profit supporting those living with the effects of Acquired Brain Injury (ABI).   Our mission is to enhance the quality of life for people in the City of Toronto, living with the effects of ABI through education, awareness, support and advocacy.

This ABI Community Connection Coordinator will provide individuals living with brain injuries Case Management Services in tandem with technology education in an effort to increase functionality, health and community access.

The Community Connection Coordinator will address challenges including accessing appropriate income support and services such as obtaining identification, finding a family doctor, accessing groceries and other daily needs, while helping them learn new strategies for community interaction in the time of COVID 19 and beyond.  Their key role will be providing education on how to best utilize technology to increase community access and participation.

Purpose of the Position

To provide services and supports to assist vulnerable or at-risk clients with obtaining financial, housing and community supports while introducing the use of technology to increase virtual participation in programs and services.


  • Establish a caseload of eligible applicants through outreach and referrals from collaborative partner agencies
  • Provide direct Case Management services to individuals with brain injury (diagnosed or suspected)
  • Provide regular virtual check-ins on program participants
  • Prepare regular status reports
  • Collect and prepare required statistical data
  • Participate in meetings with project evaluation and monitoring team


  • Education – Degree/Diploma in Social Service related field
  • Experience – 2 years in the social services field.  Knowledge of Acquired Brain Injury is an asset.
  • Strong familiarity with virtual platforms and technology
  • Experience working with people who experience cognitive impairments, mental health concerns and/or other barriers to accessing services.
  • Ability to work independently as well as part of a team
  • Demonstrated clear and strong professional boundaries
  • Ability to speak a second language is an asset

Application deadline:  July 13, 2020

Please submit all applications to Melissa Vigar, Executive Director at [email protected]

Only those selected for an interview will be contacted.

BIST is committed to creating a diverse environment. We encourage applications from individuals who represent the communities we serve, including people from racialized communities, members of the LGBTQ communities and people who are differently abled.

BIST will provide accommodations to job applicants throughout the recruitment process. If you require any accommodations, please notify us and we will work with you to meet your needs.