Position Type: 3 Year Contract – Full Time

Years Experience: 2 years in the social services field

The Brain Injury Society of Toronto is a community non-profit supporting those living with the effects of acquired brain injury.  Our members are children, young adults, parents, spouses, grandparents, professional and service providers.  Membership is open to anyone. Our mission is to enhance the quality of life for people in the City of Toronto, living with the effects of acquired brain injury through education, awareness, support and advocacy.

This Transitional Support Coordinator will be supporting people experiencing cognitive impairments and/or other serious barriers who require financial assistance. The worker will assist individuals navigate through the Ontario financial assistance application process. This may include securing identifying documentation, arranging physician support, assisting with community and medical referrals, attending medical appointments and assessments, assisting with form completion, accompanying to related appointments, etc.

In addition staff will be expected to support the individual in stabilizing their life during the application process.


• Establish a caseload of eligible applicants through outreach and referrals from collaborative partner agencies
• Engage applicants and secure permission to work with them as well as other required releases for communication with Ontario Works/Disability Adjudication Unit/health professionals and other relevant community workers.
• Assist individuals in identifying specific barriers to the ODSP application process
• Liaise with Ontario Works staff to secure application forms and background/status, including applying for Ontario Works if applicant has no other income.
• Assist in the collection of identification and health and financial documentation to support application
• Facilitate medical appointments, assessments and accompany applicants to appointments when required
• Review application forms to ensure they have been completed fully by health professionals, help with the self-report section, and submit within the required time frame.
• Work in partnership with legal clinics, medical professionals, and other services as required.
• Establish a collaborative group to provide insight on the programs
• Prepare regular status reports
• Collect and Prepare required statistical data
• Participate in meetings with project evaluation and monitoring team
• Some evening/weekend work may be required


• Education – Degree/Diploma in Social Service related field
• Experience – 2 years in the social services field. Knowledge of Acquired Brain Injury and financial assistance programs is an asset.
• Experience working with people who experience cognitive impairments, mental health concerns and/or other barriers to accessing services.
• Ability to work independently as well as part of a team
• Demonstrated clear and strong professional boundaries

Please submit cover letters and resumes by December 31, 2017 by 5:00pm. Only those candidates selected for interviews will be contacted. No telephone inquiries please.

The Brain Injury Society of Toronto is an equal opportunity agency. If you are contacted by our office regarding a job opportunity please advise prior to the interview should you require any accommodation.

Interested applications please email resumes and cover letters to:

Melissa Vigar
BIST Executive Director