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Warmline helps parents and clients find answers to childhood disability questions

Canada’s largest children’s rehabilitation hospital, Holland Bloorview Kids Rehabilitation Hospital in partnership with Cisco Canada, has launched a warmline to help parents and clients navigate the health-care system to find answers to questions about programs, services and resources related to childhood disability.

“Understanding where to look for information on accessible programs and services that will assist your child can be extremely overwhelming,” says June Chiu, family support specialist. “We are here to help parents and clients find the information they need.”  

To access the service, call 416-424-3888 or 1-877-463-0365.  

A family support specialist will answer your call from 10 am to 12 pm Monday through Friday. If you call outside the hours of operation, please leave the spelling of your name, your area code, telephone number and any questions you may have and we will return your call by the next business day. 

You can also email your information request to: resourcecentre@hollandbloorview.ca

The warmline is a non-crisis telephone support line for clients and family members.  For medical and urgent health information 24 hours a day, 7 days a week, please call Telehealth Ontario at 1-866-797-0000. 

Holland Bloorview Kids Rehabilitation Hospital is Canada’s largest children’s rehabilitation hospital, fully affiliated with the University of Toronto.  We pioneer treatments, technologies, therapies and real-world programs that give children with disabilities the tools to participate fully in life. Every year, we see about 7,000 children with about 600 inpatient admissions and 58,000 outpatient visits.

For more information, visit us at www.hollandbloorview.ca